Product: California Responsible Beverage Service Training On-Premises
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California Responsible Beverage Service Training On-Premises

Description

This course provides you with the necessary knowledge and techniques you need to be a responsible seller of alcohol. Specifically, you will learn how to protect yourself and your establishment from liability; how alcohol affects your customers; how to recognize the effects of alcohol on your customers; how to prevent customers from becoming intoxicated; how to intervene when you need to refuse a sale to someone; how to prevent and deal with disturbances; how to accurately check IDs and recognize minors; how to prevent second-party sales; and how to refuse a sale.

Course Requirements

California Responsible Beverage Service Training On-Premises California Department of Alcoholic Beverage Control

Phone:
951-378-8187
Fax:
Website URL:
http://www.abc.ca.gov/
Email Address:
cust.serv@abc.ca.gov
Address:
12750 Center Court Dr
City:
Cerritos
State:
CA
Zip:
90703

Course Objectives

Upon completion of the course, the learner will be able to:

  • Describe alcohol use.
  • Recognize the effects of alcohol.
  • Identify the seller's role in the enhancement of public safety.
  • Discuss the seller's responsibilities and obligations under the law.
  • Define blood alcohol concentration and how it is calculated.
  • Describe the effects of mixing alcohol with other drugs.
  • Recognize intoxicated individuals.
  • Refuse a sale to someone with little conflict.
  • Prevent disturbances in the establishment and handle difficult situations.
  • Check IDs accurately, and recognize clues for when an individual is using a fake ID.
  • Recognize second-party sales.

End of Course Instructions

Congratulations! You have completed the Learn2Serve On-Premises Alcohol Seller/Server course. You can now print your Certificate of Completion from your home page. Thank you for choosing Learn2Serve.

Course Outline

This course covers the following topics:

Lesson 1: Introduction

Lesson 2: How Alcohol Affects the Body

Lesson 3: Recognizing Intoxicated Customers

Lesson 4: Preventing Disturbances

Lesson 5: Minors and Liability

Lesson 6: How to Refuse a Sale

Quiz Information

Each lesson quiz must passed with a 70% or higher to move to the next lesson.

Exams

The final exam must be successfully passed with a 70% or higher to receive the certificate of completion.

Approved Course Hours
3

Course Details:

  • Course Format: Online online
  • Language: English
  • Difficulty: Beginner
Price: $12.50
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