Learn2Serve Arizona Off-Premises Title 4 Basic Training & Certification Exam
This course provides you with the necessary knowledge and techniques you need to be a responsible seller of alcohol. Specifically, you will learn how to protect yourself and your establishment from liability; how alcohol affects your customers; how to recognize the effects of alcohol on your customers; how to prevent customers from becoming intoxicated; how to intervene when you need to refuse a sale to someone; how to prevent and deal with disturbances; how to accurately check IDs and recognize minors; how to prevent second-party sales; and how to refuse a sale.
Regulator Contact Information:
After completing this course, you will be able to:
Describe alcohol use.
Recognize the effects of alcohol.
Identify the seller's role in the enhancement of public safety.
Discuss the seller's responsibilities and obligations under the law.
Define blood alcohol concentration and how it is calculated.
Describe the effects of mixing alcohol with other drugs
The certificate of completion will be available for downlaod upon successful completion of the course from the training homepage.
This course will cover the following topics:
Lesson 1: Introduction
Lesson 2: Recognizing Intoxicated Customers
Lesson 3: Preventing Disturbances
Lesson 4: Minors and Liability
Lesson 5: Second-Party Sales
Lesson 6: How to Refuse a Sale
The final exam must be successfully passed with a 70% or higher to receive the certificate of completion.