Product: Wisconsin Responsible Beverage Server Training
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Wisconsin Responsible Beverage Server Training

Description

This course provides you with the necessary knowledge and techniques you need to be a responsible seller of alcohol. Specifically, you will learn how to protect yourself and your establishment from liability; how alcohol affects your customers; how to recognize the effects of alcohol on your customers; how to prevent customers from becoming intoxicated; how to intervene when you need to refuse a sale to someone; how to prevent and deal with disturbances; how to accurately check IDs and recognize minors; how to prevent second-party sales; and how to refuse a sale.

Course Requirements

Wisconsin Responsible Beverage Server Training Wisconsin Department of Revenue Alcohol and Tobacco Enforcement Section

Phone:
608-266-6757
Fax:
Website URL:
https://www.revenue.wi.gov/training/alcSellerServer.html
Email Address:
excise@revenue.wi.gov
Address:
Mail Stop 6-40 P.O. Box 8933
City:
Madison
State:
WI
Zip:
53708-8900

Course Objectives

After completing this course, the student will be able to:

  • Describe alcohol use.
  • Recognize the effects of alcohol.
  • Identify the seller's role in the enhancement of public safety.
  • Discuss the seller's responsibilities and obligations under the law.
  • Define blood alcohol concentration and how it is calculated.
  • Describe the effects of mixing alcohol with other drugs.
  • Recognize intoxicated individuals.
  • Refuse a sale to someone with little conflict.
  • Prevent disturbances in the establishment and handle difficult situations.
  • Check IDs accurately, and recognize clues for when an individual is using a fake ID.
  • Recognize second-party sales.
  • Describe second-party sales and how to prevent them.
  • Discuss the unique challenges in carding for tobacco.
  • Identify Wisconsin tobacco-related laws and regulations

 

Course Outline

Lesson 1: Introduction

Lesson 2: How Alcohol Affects the Body

Lesson 3: Recognizing Intoxicated Customers

Lesson 4: Preventing Disturbances

Lesson 5: Minors and Liability

Lesson 6: How to Refuse a Sale

Lesson 7: Wisconsin Alcohol Laws

Lesson 8: Tobacco Sales and Wisconsin Law

Quiz Information

Each quiz must be passed with a 70% or higher to move to next lesson.

Exams

The final exam must be successfully passed with a 70% or higher to receive the certificate of completion.

Approved Course Hours
4

Course Details:

  • Course Format: Online online
  • Language: English
  • Difficulty: Beginner
Price: $12.00
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