Change Management Change Management

Change Management


Date of Class:


Last Day To Enroll:

395.00 395.00

  • Course Delivery: Virtual Classroom
  • Language: English

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Course Objectives

Upon successful completion of this course, students will be able to:

  • Apply the fundamentals of change management.
  • Implement the change process.
  • Handle obstacle to change.
  • Manage change through encouraging creativity, developing commitment, and communication.
  • Adapt to change.
  • Cope with uncertainty and move forward.


Topics Covered

Fundamentals of Change Management
  • Basics of Change Management
  • Understanding Levels of Change
  • Identifying Misconceptions About Change
  • Importance of Change
  • Understanding the Benefits of Change
  • Identifying Essential Areas of Change
  • Leading Change
  • Promoting Successful Change
  • Understanding Resilience

Change Process
  • Steps of a Change Process
  • Analyzing a Situation
  • Understanding the Aspects of Change
  • Choose an Action
  • Choosing an Action
  • Implement the Action
  • Creating a Sense of Urgency
  • Motivating Employees
  • Preventing Failure
  • Monitor the Progress
  • Monitoring the Progress

Obstacles to Change
  • Resistance
  • Resisting Change
  • Understanding Negative Reactions
  • Easing the Tension
  • Complacency
  • Identifying Causes Of Complacency
  • Crisis
  • Reactions to a Crisis
  • Preparing for a Crisis

Managing Change
  • Creativity
  • Encouraging Creativity
  • Commitment
  • Developing Commitment
  • Communication
  • Communicating During a Change
  • Demonstrating Support By Listening
  • Controlling Grapevine

Adapting to Change
  • Truths and Misconceptions
  • Identifying Truths and Misconceptions
  • Understanding the Transition Process
  • Factors Affecting Response
  • Factors Affecting Response
  • Understanding Response Styles
  • The ""Endings"" Phase
  • Understanding the ""Endings"" Phase
  • Managing the ""Endings"" Phase

Coping with Uncertainty
  • The ""Exploration"" Phase
  • Understanding the ""Exploration"" Phase
  • Understanding Responses
  • Understanding Requirements
  • Management of the ""Exploration"" Phase
  • Managing the Uncertainty

Moving Forward
  • The ""New Beginnings"" Phase
  • Understanding the ""New Beginnings"" Phase
  • Understanding Requirements
  • Management of the ""New Beginnings"" Phase
  • Understanding Communication Guidelines"

Subject Matter Expert

Productivity Point Global is led by a team of individuals with world-class experience in professional development skills and leading edge technologies. These established professionals collaborate to drive PPG's business forward through entrepreneurial innovation, strategic partnerships, brand management and sales growth. Productivity Point Global, previously ExecuTrain of Florida, began in 2003 and evolved out of a desire to increase our outreach both nationally and internationally. Utilizing the highest standard in customer service combined with our subject matter experts and high-end training venues, PPG has carved a niche by consistently expanding our corporate and government client base, originally hosted in the southeastern region of the US. By consistently setting quality as the benchmark of our value system, PPG combines strategic partnerships and cutting edge technology with our determined efforts to branch out into other regions. PPG's combination of technology and professional skills training, IT outsourcing, and event hosting enables us to place a focused emphasis on the diversified business needs of our clients. For more info please visit:

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