
Build a Competency: Customer Service & Customer Focus 639i
- Course Delivery: On Demand
- Duration: 0.5
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Description
This action is made for individuals and is designed to meet the needs of the customer. As an individual working for a company, you will perform this action on your own. By performing this action you will learn how to positively handle queries or complaints from your customers. You will use a simple process when faced with an angry or upset customer.
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