Product: Learn2Serve Arizona On-Premises Title 4 Basic Training & Certification Exam
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Learn2Serve Arizona On-Premises Title 4 Basic Training & Certification Exam


This course provides you with the necessary knowledge and techniques you need to be a responsible seller of alcohol. You will learn how to protect yourself and your establishment from liability; how alcohol affects your customers; how to recognize the effects of alcohol on your customers; how to prevent customers from becoming intoxicated; how to intervene when you need to refuse a sale to someone; how to prevent and deal with disturbances; how to accurately check IDs and recognize minors; how to prevent second-party sales; and how to refuse a sale.

Course Requirements

Learn2Serve Arizona On-Premises Title 4 Basic Training and Certification Exam Arizona Department of Liquor Licenses and Control

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Email Address:
800 West Washington St. 5th Floor

Course Objectives

Learning Objectives

- Describe alcohol use.
- Recognize the effects of alcohol.
- Identify the seller's role in the enhancement of public safety.
- Discuss the seller's responsibilities and obligations under the law.
- Define blood alcohol concentration and how it is calculated.
- Describe the effects of mixing alcohol with other drugs.
- Recognize intoxicated individuals.
- Refuse a sale to someone with little conflict.
- Prevent disturbances in the establishment and handle difficult situations.
- Check IDs accurately, and recognize clues for when an individual is using a fake ID.
- Recognize second-party sales.

Course Outline

This course covers the following topics:

Lesson 1: Introduction

Lesson 2: How Alcohol Affects the Body

Lesson 3: Recognizing Intoxicated Customers

Lesson 4: Preventing Disturbances

Lesson 5: Minors and Liability

Lesson 6: How to Refuse a Sale

Lesson 7: Arizona Laws and Regulations


Quiz Information

All quizzes must be passed with a 70% or higher to move to next quiz.


The final exam must be successfully passed with a 70% or higher to receive the certificate of completion.

Approved Course Hours

Course Details:

  • Course Format: Online online
  • Language: English
  • Difficulty: Beginner
Price: $15.95
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