Product: Wisconsin Responsible Beverage Server Training
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Wisconsin Responsible Beverage Server Training


This course provides you with the necessary knowledge and techniques needed to be a responsible seller of alcohol in Wisconsin. Specifically, you will learn how to protect yourself and your establishment from liability; how alcohol affects your customers; how to recognize the effects of alcohol on your customers; how to prevent customers from becoming intoxicated; how to intervene when you need to refuse a sale to someone; how to prevent and deal with disturbances; how to accurately check IDs approved by Wisconsin and recognize minors; how to prevent second-party sales; and how to refuse a sale. This course takes you one step further and covers some tobacco-specific issues, including: second party sales, carding for tobacco, and state-specific regulations and laws according to Wisconsin Cigarette, Tobacco and Nicotine Products Sales Laws.

Course Requirements

Wisconsin Responsible Beverage Server Training Wisconsin Department of Revenue Alcohol and Tobacco Enforcement Section

Website URL:
Email Address:
Mail Stop 6-40 P.O. Box 8933

Course Objectives

After completing this course, the student will be able to:

  • Describe alcohol use.
  • Recognize the effects of alcohol.
  • Identify the seller's role in the enhancement of public safety.
  • Discuss the seller's responsibilities and obligations under the law.
  • Define blood alcohol concentration and how it is calculated.
  • Describe the effects of mixing alcohol with other drugs.
  • Recognize intoxicated individuals.
  • Refuse a sale to someone with little conflict.
  • Prevent disturbances in the establishment and handle difficult situations.
  • Check IDs accurately, and recognize clues for when an individual is using a fake ID.
  • Recognize second-party sales.
  • Describe second-party sales and how to prevent them.
  • Discuss the unique challenges in carding for tobacco.
  • Identify Wisconsin tobacco-related laws and regulations


Course Outline

Lesson 1: Introduction
Lesson 2: How Alcohol Affects the Body
Lesson 3: Recognizing Intoxicated Customers
Lesson 4: Preventing Disturbances
Lesson 5: Minors and Liability
Lesson 6: How to Refuse a Sale
Lesson 7: Wisconsin Alcohol Laws
Lesson 8: Tobacco Sales and Wisconsin Law

Quiz Information

Each quiz must be passed with a 70% or higher to move to next lesson.


The final exam has 20 questions and must be successfully passed with a 80% or higher to receive the certificate of completion.

4 hrs

Course Details:

  • Course Format: Online online
Price: $14.95
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