Management Fundamentals Stay Interview Toolkit

Stay Interview Toolkit

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$45.00

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This Package Contains Courses - See More
  • Course Delivery: On Demand
  • Language: English
  • Audience: Managers

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Description

This package builds the skills leaders and managers need to successfully conduct Stay Interviews with their employees and build a successful Stay Plan.
 

Topics Covered

Module 01: Introduction to the Stay Interview

As one-on-one meetings between leaders and both newly hired and continuing employees, Stay Interviews reinforce good relationships, forge new ones, and help repair those that are strained. On that small foundation, great companies are built. This course will introduce the Stay Interview, which are structured discussions leaders conduct with each individual employee to learn the specific actions that must be taken to strengthen the employee’s engagement and retention with the organization. By completing this course, you will know what is a Stay Interview and why you should perform them with the employees you want to keep. This course is part of Vado's Stay Interview Toolkit track which has been approved for 2 hours of SHRM (Society for Human Resource Management) Professional Development Credits (PDCs), as well as 2 hours of HRCI (HR Certification Institute) recertification credits.

Module 02: Preparing to Conduct Stay Interviews

The best way to ensure you conduct a successful Stay Interview is to prepare beforehand. You can’t just wing it and see what happens. In fact, that may even be counterproductive because it suggests to your employees that you have better things to do, that you don’t care about the outcomes, and that you have little regard for them.  This course will help you prepare for each Stay Interview so that you come out of the meeting with a greater relationship with your employee and a greater commitment from him or her. By completing this course, you will discover how to effectively prepare for your stay interviews. This course is part of Vado's Stay Interview Toolkit track which has been approved for 2 hours of SHRM  (Society for Human Resource Management)Professional Development Credits (PDCs), as well as 2 hours of HRCI (HR Certification Institute) recertification credits.

Module 03: Essential Stay Interview Skill #1: Listening

Listening is one of the most important skills you can have, and it’s essential when communicating with employees. How well you listen significantly impacts your employees, their overall work experience, and performance. Listening is key for Stay Interviews. This course will help you strengthen your Stay Interviews by building your skills to truly listen to your employees during these critical conversations. By completing this course, you will be able to strengthen your ability to listen to your employees. This course is part of Vado's Stay Interview Toolkit track which has been approved for 2 hours of SHRM  (Society for Human Resource Management)Professional Development Credits (PDCs), as well as 2 hours of HRCI (HR Certification Institute) recertification credits.

Module 04: Essential Stay Interview Skill #2: Take Notes

Taking notes is essential for conducting effective Stay Interviews because they help you capture all of the key information discussed, create a record of the conversation for reference when you develop your stay plan, and show your employees that their opinions are important. This course will show you how to take notes during your Stay Interview, and how doing so helps you to build stay plans that improve your employees’ engagement and retention. By completing this course, you will know what note-taking methods are best for you. This course is part of Vado's Stay Interview Toolkit track which has been approved for 2 hours of SHRM (Society for Human Resource Management) Professional Development Credits (PDCs), as well as 2 hours of HRCI (HR Certification Institute) recertification credits.

Module 05: Essential Stay Interview Skill #3: Probing

Probing requires you to connect many dots, to listen carefully to widely related comments, and then to identify the additional one or two pieces of information that complete the picture in your employee’s mind and your own. In other words, great probing leads to fresh discovery. Probing is an essential skill for successful Stay Interviews. This course will teach you how to ask great probing questions during your Stay Interviews to identify the real issues impacting a person’s desire to stay with the organization. By completing this course, you will find out how to use probing in your Stay Interviews. This course is part of Vado's Stay Interview Toolkit track which has been approved for 2 hours of SHRM (Society for Human Resource Management) Professional Development Credits (PDCs), as well as 2 hours of HRCI (HR Certification Institute) recertification credits.

Module 06: Essential Stay Interview Skill #4: Taking Responsibility

Most executives would say their primary role is to keep the company profitable and grow the company in the future. Managers and employees, though, might think differently, that the main job is providing top services to customers and employees. The difference in these perceptions often causes gaps in how both sides view company decisions. This course will show you how taking responsibility for company decisions is an important leadership skill and one that you must use during your Stay Interviews. Doing so ensues you are supporting the company as well as your employees for future success. By completing this course, you will learn how to take responsibility for company decisions. This course is part of Vado's Stay Interview Toolkit track which has been approved for 2 hours of SHRM (Society for Human Resource Management) Professional Development Credits (PDCs), as well as 2 hours of HRCI (HR Certification Institute) recertification credits.

Module 07: Managing the Stay Interview

During your Stay Interviews you will want to stay focused on digging for information that will help you build the best possible stay plans. So, your ultimate goal is to create a discovery experience for you and your employee to uncover those missing, not-before-discussed things you can address that will cause your employee to engage more and stay longer. Beginning each Stay Interview with the right words sets the stage for success. This course will help you manage the Stay Interview in a way that is most beneficial for you and the employee. By completing this course, you will build your skills to manage the stay interview with different types of employees. This course is part of Vado's Stay Interview Toolkit track which has been approved for 2 hours of SHRM (Society for Human Resource Management) Professional Development Credits (PDCs), as well as 2 hours of HRCI (HR Certification Institute) recertification credits.

Module 08: Developing a Stay Plan

Having listened, probed, and gathered information, now is your time to develop a stay plan with your employee. The resulting stay plan will include the actions you and your employee identify to increase that person’s engagement and retention. This course will outline what you need to do to develop a great stay plan for each of your employees, including solutions both you and the employee can take to create a great work situation. By completing this course, you will learn how to create a successful stay plan with your employees. This course is part of Vado's Stay Interview Toolkit track which has been approved for 2 hours of SHRM (Society for Human Resource Management) Professional Development Credits (PDCs), as well as 2 hours of HRCI (HR Certification Institute) recertification credits.

Module 09: Closing and Forecasting

Having concluded your Stay Interview, it’s time to close the conversation and forecast retention risk. This course will teach you how best to close the conversation in a way that creates mutual understanding for what has been discussed, as well as who will do what after the conversation. This is an essential part of any Stay Interview and its ultimate effectiveness. By completing this course, you will know how to close your Stay Interview and forecast retention risk. This course is part of Vado's Stay Interview Toolkit track which has been approved for 2 hours of SHRM (Society for Human Resource Management) Professional Development Credits (PDCs), as well as 2 hours of HRCI (HR Certification Institute) recertification credits.

Module 10: Avoiding Stay Interview Preparation Traps

While Stay Interviews so far look easy and simple, please know that conducting Stay Interviews ineffectively will hurt your team’s productivity more than help it. So it’s important you avoid the Stay Interview traps. This course will focus on the traps that can occur when you are preparing for your Stay Interview, teaching you how to avoid them. By completing this course, you will find out how to avoid the Stay Interview Preparation Traps. This course is part of Vado's Stay Interview Toolkit track which has been approved for 2 hours of SHRM (Society for Human Resource Management) Professional Development Credits (PDCs), as well as 2 hours of HRCI (HR Certification Institute) recertification credits.

Module 11: Avoiding Stay Interview Meeting Traps

While Stay Interviews so far look easy and simple, please know that conducting Stay Interviews ineffectively will hurt your team’s productivity more than help it. So, it’s important you avoid the Stay Interview traps. This course will focus on the traps that can occur when you are conducting your Stay Interview, teaching you how to avoid them. By completing this course, you will learn how to avoid the Stay Interview Meeting Traps. This course is part of Vado's Stay Interview Toolkit track which has been approved for 2 hours of SHRM (Society for Human Resource Management) Professional Development Credits (PDCs), as well as 2 hours of HRCI (HR Certification Institute) recertification credits.

Module 12: Avoiding Stay Interview Post Interview Traps

While Stay Interviews so far look easy and simple, please know that conducting Stay Interviews ineffectively will hurt your team’s productivity more than help it. So, it’s important you avoid the Stay Interview traps. This course will focus the traps we can fall into after our Stay Interview meeting is complete. By completing this course, you will understand what you must do to avoid the Stay Interview Post Interview Traps. This course is part of Vado's Stay Interview Toolkit track which has been approved for 2 hours of SHRM (Society for Human Resource Management) Professional Development Credits (PDCs), as well as 2 hours of HRCI (HR Certification Institute) recertification credits.

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